Privacy Policy

This policy explains which data is processed when you use the website, purchase a license or activate RaiseFPS.

Last updated: 5 November 2026

11 sections

1. Controller and contact

The data controller is the operator of the RaiseFPS brand and raisefps.fazerp.eu service. For privacy matters, contact privacy@raisefps.fazerp.eu.

2. Data we process

We may process the order email, Discord ID and basic profile data, plan and payment information, license key and status, hashed device identifier, app version, activation IP, activity dates, session data and technical security logs (including sign-in and license-activation events sent to the administrator's private Discord channel). We do not store full payment-card details.

3. Purposes and legal bases

Data is used to perform purchases and license agreements, deliver and verify Premium, operate Discord login and the admin panel, prevent abuse, handle requests and meet legal duties. Processing is based on contract performance, legal obligations or legitimate security interests.

4. Recipients

Data may be processed by Stripe for payments, Discord for OAuth login and administrative logs, Google (Google Analytics) and TikTok (TikTok Pixel) only with your consent, hosting and infrastructure providers, database providers and service-maintenance or security partners. External providers operate under their own privacy terms.

5. Transfers outside the EEA

Stripe, Discord, Google or TikTok may process data outside the European Economic Area. Where applicable, providers should rely on lawful safeguards such as an adequacy decision or Standard Contractual Clauses.

6. Retention

License data is retained while the license is active and for the period required to handle claims and prevent abuse. Transaction data is retained as required by accounting and tax law. Technical logs are removed or anonymized when no longer needed.

7. Cookies and browser storage

The service uses essential session cookies for authentication and security. Language and cookie choices are stored locally in your browser. Only with your consent do we load Google Analytics (_ga cookies, visit statistics) and TikTok Pixel (_ttp cookies, ad performance measurement). The legal basis is consent, which you can change or withdraw at any time via the “Cookie settings” link in the footer; withdrawal does not affect earlier lawful processing.

8. App statistics

The RaiseFPS app may send anonymous usage statistics: the feature or screen name, a technical item identifier (such as a tweak or cleaning category), app version, time and a random installation ID. It does not send game or process names, hardware data, license keys or account data, and the server stores no IP address with them. Statistics can be disabled in the app Settings; data is deleted after 180 days.

9. In-app reviews

Leaving a review in the app is voluntary. It sends the rating (1–5 stars), the text you write, an optional signature, the app version, the plan (free or Premium) and the app language. The review is posted to the public #opinie channel on the RaiseFPS Discord server, so do not include personal data in it. No device identifier, license key or account data is attached. If app statistics are on, they also record that a review was sent and its star count (never the text or signature), like the other events described in section 8. Your IP address is used only briefly, in server memory, to limit how many reviews can be sent, and is not stored. We will remove a posted review on request sent to the contact address.

10. Your rights

Where applicable, you may request access, correction, deletion, restriction or portability and object to processing. You may also complain to your competent data-protection authority. Send requests to the contact address above.

11. Security and updates

We use access controls, hashed device and token data and encrypted HTTPS connections. This policy may change as RaiseFPS evolves; the revision date appears at the top.

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